General conditions

Transport contract


 Terms and conditions 

Article 1. - Definitions and scope

EcoTransport srl, hereinafter referred to as the carrier.

1.2. The principal is the natural or legal person who uses the services of the carrier. The carrier can consider as principal any person who entrusts an order: in own name and for own account or in own name and on behalf of third parties, unless this person has expressly declared to act as representative, body of a legal person, agent, in the name and on behalf of third parties. This third party, principal, legal person or represented becomes the principal on condition that the name and other relevant information thereof are provided at the same time as the order with the carrier.

1.3. These general conditions apply to the occasional passenger transport contract between the carrier on the one hand who undertakes to perform a transport service by one or more coaches not exceeding 90 passengers, by one or more cars not exceeding 9 passengers rented with driver included and on the other hand the client who ordered these services, whether individually for a place in the car or in the coach or for a group with exclusive use of the coach or car.

1.4. Unless expressly agreed otherwise in writing between the two parties, it will be considered that these general conditions are the only ones valid.

Article 2. - Beginning of the transport contract

2.1. When booking, the carrier issues the ordering party with a booking notice.

Purchase order.

2.2. The contract of carriage takes effect when the principal receives the written confirmation of the order issued by the carrier.

2.3. By placing an order, the principal / beneficiary accepts the terms and conditions of this reservation notice in paper and / or electronic format an order form or reservation form.

Article 3. - Assignment of the transport contract

3.1. The principal may, before departure, transfer the contract of carriage to a third party (s), who must comply with all the conditions of the contract of carriage.

The assignor must notify the carrier in time before departure. The assignor and the assignee are jointly and severally liable for the payment of the price and the costs of the assignment.

Article 4. - Price 4.1.

The price agreed on the website or in the contract is fixed, subject to an obvious material error or a revision of the price expressly provided for in the contract with its method of calculation and following variations:- exchange rates applied to the trip and / or;

- the cost of transport, including the cost of fuel and / or;

- fees and taxes relating to certain services.

The targeted variations also give rise to a reduction in the price.

The price fixed in the general conditions cannot in any case be increased during the 20 calendar days [20 calendar days can be fixed as in the law of February 16, 1994] preceding the day of departure.

If the increase exceeds 10% of the total price [10% as in the law of February 16, 1994], the principal can terminate the contract without compensation. In this case, the principal is entitled to immediate reimbursement of all sums he has paid to the carrier.

 Article 5. - Payment

5.1. No service will be performed without a dated and signed order form reaching the carrier electronically or hand-delivered without the transport amount being fully paid and cleared either by bank transfer or by cash to the driver in the vehicle.

Unless expressly agreed otherwise, the balance is payable no later than 30 calendar days before the date of departure. If the order takes place less than 30 calendar days before the departure date, the full price is immediately payable.

5.2. Our invoices are payable by bank or by transfer or by the customer's credit card electronically at the time of the “online” reservation on the Carrier's website

5.3. Unless expressly agreed otherwise in writing between the two parties, our invoices are payable in cash.

5.4. In the event of non-payment of the invoice 10 days after the due date, a default interest of 2.75 ... %% [at least 2.75%] / year pro rata temporis] is due automatically. and without formal notice.

5.5. In the event of non-payment by the due date of a single invoice, all other invoices, regardless of the payment facilities granted previously, are due immediately.

5.6. In the event of non-payment for any reason, the carrier reserves the right to suspend all pending orders, without formal notice and without compensation. In the event of non-payment by the principal of an invoice for an amount of at least 150 euros,Csubsequent new orders will be refused, and without prejudice to payment of the amount due, including interest and damages.

5.7. In the event of non-performance by the principal of its obligations, or non-performance by the carrier of its obligations, a lump sum compensation of 15% of the amount of the invoice, automatically and without formal notice. , of the other party and this notwithstanding the right of the obligee to claim a higher royalty in the event of proof of higher real damages.

5.8. The principal is jointly and severally liable for the payment of the amount due, including interest and damages.

[Clause applicable to traders, authorities / administrative services or the non-profit sector (replaces 5.4. Below)]

Article 5.1 Payment 

5.9. 8% interest is due, automatically and without formal notice, in the event of non-payment from the 30th day (30th day, but the parties may waive) after receipt of the invoice or the service. According to article 6 of the law of August 2, 2002 relating to the fight against late payment in commercial transactions, the client must reimburse all collection costs, including the fees and expenses of a lawyer and fees. for technical advice, which the carrier suffers due to the non-compliance by the customer with one of the obligations arising from these general conditions.

Article 6. - Complaints

6.1 Complaints before the date of departure should be made (in writing or orally) as quickly as possible.

6.2 Complaints during the performance of the contract of carriage must be made in an appropriate and convincing manner on the spot as quickly as possible, so that a solution can be found. The beneficiary can turn to the (representative of the) carrier.

6.3 If the complaint has not been satisfactorily resolved or if it has been materially impossible to lodge a complaint, a complaint must be made no later than one month after the end of the contract of carriage with the carrier by registered letter with acknowledgment of receipt. This letter should include as detailed a description as possible of the grievances presented.

6.4 The lodging of complaints does not have an effect on the exigibility of the amounts legally due to the carrier for a few other reasons.

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